Palm was founded with the objective of introducing quality products into the marketplace. This dedication to quality and continuous improvement is an integral part of our business. We consider it our responsibility to ensure that we meet the level of quality expected by our customers. Our customer satisfaction objectives are achieved through innovative process improvements, ongoing education, quality standards, and satisfaction measurement programs.
It is the policy of Palm to conduct its operations in a manner that is environmentally responsible and befitting of a good corporate neighbor and citizen. Palm manages all phases of its business in a manner that minimizes the impact of its operations on the environment.
To further its commitment to environmental stewardship, Palm has established and strives to meet the following objectives:
¢ Compiance with applicable environmental laws and regulations and regulatory commitments.
¢ Elimination or reduction to the maximum practical extent the release of contaminants into the environment through pollution prevention, recycling, and/or treatment and control technologies.
¢ Effective communication with facility employees, suppliers, regulators, and customers, as well as the surrounding community, regarding the performance of environmental management systems.
¢ Periodic review and demonstration of continuous improvement in the facility's environmental performance, including areas not subject to regulation.
To ensure the high quality of our products, Palm's analytical laboratory is staffed by experienced chemists and operates state-of-the-art equipment.
Anton Paar DMA 4500 Densitometer
Perkin Elmer AAnalyst 300 AA
Perkin Elmer Optima 7300 DV ICP
Exemplifying Palm's commitment to quality, Palm is ISO 9001:2008 certified. Palm has been ISO certified since 1999
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